PRIVACY POLICY

Effective Date: March 4, 2026
Last Updated: March 4, 2026

M3D5D3B Club ("we", "us", "our") operates the website https://m3dsai.com (the "Site"). We are committed to protecting your privacy and handling any personal information we collect responsibly and in compliance with applicable data protection laws, including Vietnam's Personal Data Protection Decree (Decree 13/2023/ND-CP) and general international standards such as GDPR principles.

1. Information We Collect

a. Information You Voluntarily Provide

We collect personal information only when you actively submit it to us, primarily through our contact form or email communication. This may include: Full name, Email address, Phone number, Company name, and any message content.

b. Automatically Collected Information

We currently do not use tracking pixels or cookies for behavioral analytics. Server logs automatically record technical data (IP address, browser type, date/time) only for security and basic site performance monitoring.

2. How We Use Your Information

  • To respond to inquiries and requests for proposals.
  • To communicate regarding potential projects and quotes.
  • To improve our Site and services using anonymized data.
  • To detect, prevent, or address technical issues or security incidents.

3. Legal Basis for Processing

We process data based on Contractual necessity (quotes/services), Legitimate interests (site security/inquiries), and Legal obligations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data only with trusted service providers (e.g., email hosting) under strict confidentiality or to comply with lawful government requests.

5. Data Storage and International Transfers

Your data is stored on secure servers located in Singapore and the United States (via Cloudflare Edge). Commercially reasonable measures are used to protect data during cross-border transfers.

6. Data Retention

Contact form submissions are retained for up to 24 months. Server logs are retained for up to 12 months. After these periods, data is deleted or irreversibly anonymized.

7. Your Rights

You have the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, contact us at the email address listed below. We respond within legal timeframes (typically 30–45 days).

8. Security

We implement technical and organizational measures to protect your data, though no internet transmission is 100% secure.

9. Contact Us

Email: admin@m3dsai.com
Website: https://m3dsai.com